Frequently Asked Questions

  • Do you cut glass to size?
    • Yes, we do cut glass in our shop: 3/32" (single strength) usually used for wood windows; 1/8" (double strength) usually used for metal windows, depending upon size; 3/16" sometimes used for tabletop protection, sometimes used for windows; 1/4" sometimes used for tabletops or for tabletop protection.
  • What is a single-hung window?
    • A window that slides vertically and is reminiscent of old-style sash windows.
  • What is a double-hung window?
    • A window that has two sashes that slide up and down.
  • What is obscure glass?
    • Obscure glass is any textured glass such as frosted, fluted, ground, etc., which is used for privacy, light diffusion, or decorative effects.
  • What is argon gas?
    • Argon gas is an inert, nontoxic gas used in insulating glass units to reduce heat transfer.
  • What does beveled mean?
    • A sloping edge between parallel surfaces on glass or mirror, with sizes ranging from ½” to ¾” to 1” to 1 ½”.
  • What is the U-factor?
    • U-factor or U-value is the measure of heat flow through a material. The lower the U-factor, the greater a window’s resistance to heat flow and the better its insulating value.
  • What is Low-E?
    • Low-E is a virtually invisible metallic coating used to reflect heat back to its source. It is applied as a thin coat on the panes of glass.
  • Do you do auto glass?
    • Sorry, no auto glass.
  • What are the pros of vinyl replacement windows?
    • Cost — Vinyl replacement windows are cheaper than wood and any other type of replacement window. 
    • Non-conductive — In the winter, vinyl window frames slow down the transfer of cold into your nice, warm house.  In summer, vinyl window frames inhibit the movement of heat into your air-conditioned house.  
    • No painting is needed. 
    • Vinyl does not rot or deteriorate.

  • What are the cons of vinyl replacement windows?
    • It cannot be painted.
  • What are the pros of wood windows?
    • Wood windows produce higher R-values (the higher the R-value, the more resistant the window is to heat flow).
    • They are also unaffected by temperature extremes and are less prone to condensation.

  • What are the cons of wood windows?
    • If wood frames are not properly protected from moisture, they can crack, peel, or deform.
    • Exterior windowsills and window casements will need to be periodically repainted.
    • Wood windows are generally more expensive than other types of replacement windows, especially if you choose high-end wood replacement windows.

  • What are the pros of aluminum windows?
    • Aluminum windows have a higher strength to weight ratio than wood, vinyl, or fiberglass. They also perform better in high-wind areas.
    • Because aluminum can be shaped into almost any form, it is possible to create a wide variety of options.
    • Aluminum windows are very durable and do not require a lot of maintenance. Unlike wood, they do not require to be repainted and will not rot or peel after time.

  • What are the cons of aluminum windows?
    • Aluminum windows have low R-values; therefore, they cause considerate conductive heat loss. They also produce some amount of condensation around their frames.
    • Even though aluminum windows can be painted, the paint job will not be as good as one from a window made of wood. 
  • What are the pros of fiberglass windows?
    • You can paint fiberglass windows.
    • Fiberglass is strong, so hollow parts can be made and filled with insulation.

  • What are the cons of fiberglass windows?
    • Their cost.